Conditions d’utilisation
Last updated: August 22, 2026
1. OVERVIEW
Welcome to FAMEVLY.
Throughout these Terms of Service, the terms “FAMEVLY,” “we,” “us,” and “our” refer to the operator of the FAMEVLY online store.
FAMEVLY operates this website and online store, including all related content, features, products, services, and tools, to provide customers with an online shopping experience.
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and services to you.
These Terms of Service, together with our Privacy Policy, Refund & Returns Policy, Shipping Policy, and any other policies or information referenced on our website, govern your use of our website and your purchase of products from FAMEVLY.
Please read these Terms carefully before using our website or placing an order.
By accessing or using our website, or by placing an order, you agree to be bound by these Terms and the policies incorporated into them.
If you do not agree with these Terms, please do not use our website or purchase products from FAMEVLY.
Nothing in these Terms is intended to limit or exclude any mandatory consumer rights that cannot legally be excluded or restricted.
2. ELIGIBILITY AND USE OF OUR WEBSITE
By using our website or placing an order, you confirm that you are legally capable of entering into a binding contract under the laws applicable to you.
If you are a minor, you may only use our website with the involvement and consent of a parent or legal guardian where required by applicable law.
When placing an order, you agree to provide accurate, complete, and current information necessary to process your purchase and deliver your order.
You are responsible for ensuring that the information you provide, including your name, email address, billing information, shipping address, and payment information, is accurate.
We reserve the right to refuse or cancel orders where we reasonably suspect fraudulent activity, unauthorized payment, abuse of our services, or other unlawful activity, subject always to applicable consumer law.
3. OUR PRODUCTS
We make reasonable efforts to display and describe our products as accurately as possible.
However, colors and the visual appearance of products may vary depending on your device, screen settings, lighting, photography, and other factors.
Product images may also include visual presentation elements intended to demonstrate the product's appearance or gifting context. Where applicable, the actual product packaging and accessories included with your order will be those specified at the time of purchase.
Product descriptions, specifications, availability, and pricing may be updated from time to time.
We reserve the right to discontinue products or limit quantities where reasonably necessary.
Nothing in this section affects your statutory consumer rights or legal guarantees.
4. ORDERS AND ACCEPTANCE
When you place an order through our website, you are submitting an offer to purchase the selected product or products.
After submitting an order, you should receive an order confirmation by email acknowledging that we have received your order.
An order confirmation does not necessarily mean that the order has been dispatched.
We reserve the right to refuse or cancel an order in circumstances including, but not limited to:
- the product being unavailable;
- an apparent pricing or product-description error;
- suspected fraudulent or unauthorized activity;
- an inability to verify payment;
- an incorrect or undeliverable shipping address; or
- circumstances that make fulfillment impossible.
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order using the original payment method where reasonably possible.
Your statutory rights concerning cancellation, withdrawal, refunds, defective products, and conformity remain unaffected.
5. PRICES, TAXES AND PAYMENT
Product prices are displayed on the website at the time of purchase.
The applicable price is the price displayed at the time you place your order, unless there is an obvious pricing or technical error.
Where applicable, taxes, shipping costs, customs duties, import charges, or other charges will be displayed or communicated before you complete your purchase, to the extent required by applicable law.
We reserve the right to change product prices, promotions, and offers at any time. Changes will not affect orders that have already been accepted, except where correction of an obvious error is legally permitted.
You agree to provide valid and accurate payment information and confirm that you are authorized to use the payment method provided.
Payments are processed through the payment methods and payment service providers made available during checkout.
6. PROMOTIONS AND DISCOUNTS
From time to time, FAMEVLY may offer promotions, discounts, or other special offers.
Each promotion may be subject to specific terms, including eligibility, duration, product exclusions, or other conditions.
Where a promotion has specific terms, those terms will apply to the relevant offer.
We will not use promotional pricing or comparison pricing in a manner intended to mislead consumers.
Any applicable mandatory consumer rights remain unaffected by promotions or discounts.
7. SHIPPING AND DELIVERY
We currently offer international shipping, subject to availability for the destination selected at checkout.
Orders generally require approximately 1–3 days for processing before shipment.
Once shipped, estimated delivery time is approximately 8–15 days, depending on destination, carrier, customs processing, and other circumstances.
Delivery estimates are not guarantees unless expressly stated otherwise.
You will receive tracking information when available and once your order has been dispatched.
Delays may occasionally occur due to circumstances outside our reasonable control, including carrier delays, customs processing, weather events, transportation disruptions, or other unforeseen circumstances.
We will make reasonable efforts to assist you when delivery problems occur.
Nothing in these Terms limits any legal rights you may have where goods are not delivered within the legally applicable period or where mandatory consumer protection laws provide you with remedies.
For additional information, please see our Shipping Policy.
8. RETURNS, WITHDRAWAL AND REFUNDS
Your rights concerning returns, refunds, cancellations, statutory withdrawal rights, defective products, and our voluntary 30-Day FAMEVLY Guarantee are explained in our Refund & Returns Policy.
For consumers in the European Union, statutory withdrawal rights generally apply to online purchases, subject to the exceptions established by law.
Nothing in these Terms limits or excludes mandatory consumer rights.
Please review our Refund & Returns Policy before purchasing.
9. 30-DAY FAMEVLY GUARANTEE
In addition to mandatory legal rights, FAMEVLY provides a voluntary 30-Day FAMEVLY Guarantee for products that arrive damaged, defective, or different from what was ordered.
This commercial guarantee does not replace, reduce, or restrict any statutory guarantee or other mandatory consumer rights applicable to your purchase.
Full conditions are available in our Refund & Returns Policy.
10. INTELLECTUAL PROPERTY
All content available through the FAMEVLY website, including, where applicable:
- the FAMEVLY name and logo;
- website design;
- text;
- product descriptions;
- graphics;
- photographs;
- videos;
- illustrations;
- layouts;
- original marketing materials; and
- other original content,
is owned by FAMEVLY or used under appropriate authorization or license and may be protected by applicable intellectual property laws.
You may access and use the website for personal, non-commercial purposes.
You may not reproduce, copy, distribute, modify, publish, sell, create derivative works from, or commercially exploit our original content without prior written permission, except where permitted by applicable law.
All rights not expressly granted remain reserved.
Third-party trademarks, logos, names, and other intellectual property appearing on our website belong to their respective owners.
11. THIRD-PARTY SERVICES AND LINKS
Our website may use third-party services and integrations necessary to operate the store, process payments, provide analytics, facilitate shipping, or provide other functionality.
We may also provide links to third-party websites.
Third-party services and websites are governed by their own terms and privacy policies.
We are not responsible for the content, availability, security, or practices of third-party websites that are outside our control.
However, nothing in this section limits any responsibility that cannot legally be excluded.
12. SHOPIFY
FAMEVLY's online store is powered by Shopify.
Shopify provides the e-commerce platform through which we offer our products and services.
Your purchase contract for products offered through the FAMEVLY store is between you and the operator of FAMEVLY, not Shopify.
Shopify is not responsible for the products sold by FAMEVLY or for the contractual relationship between you and FAMEVLY.
13. CUSTOMER REVIEWS AND FEEDBACK
If you voluntarily submit reviews, comments, photographs, testimonials, suggestions, or other content to FAMEVLY, you retain ownership of your content.
By submitting content to us, you grant FAMEVLY a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish that content for purposes related to operating and promoting FAMEVLY, subject to applicable law.
You represent that:
- you have the necessary rights to submit the content;
- the content is truthful and not misleading;
- the content does not infringe the rights of another person; and
- the content does not contain unlawful, abusive, defamatory, or harmful material.
We may remove or decline to publish content that violates these Terms or applicable law.
We will not represent a review as being from a verified purchaser unless it has been appropriately verified.
14. PROHIBITED USES
You may use our website only for lawful purposes.
You must not use the website:
- to violate applicable laws or regulations;
- to infringe intellectual property or other rights;
- to engage in fraudulent or deceptive activity;
- to interfere with the operation or security of the website;
- to distribute malicious software or harmful code;
- to attempt unauthorized access to our systems;
- to impersonate another person or entity;
- to collect personal information unlawfully;
- to spam or conduct unauthorized commercial solicitation; or
- to otherwise interfere with other users' ability to use the website.
We may restrict or terminate access where reasonably necessary because of unlawful, fraudulent, abusive, or harmful conduct, subject to applicable law.
15. ERRORS AND CORRECTIONS
We make reasonable efforts to ensure that information on our website is accurate.
However, errors, inaccuracies, omissions, or outdated information may occasionally occur, including in relation to product descriptions, availability, pricing, promotions, shipping information, or other content.
Where permitted by law, we may correct such errors and update information.
If an obvious error materially affects an order that has not yet been fulfilled, we may contact you to discuss the issue or, where appropriate, cancel the affected order and provide a refund.
Nothing in this section affects rights you have under applicable consumer law.
16. DISCLAIMER
We make reasonable efforts to keep the website available and the information presented on it accurate and up to date.
However, we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
Nothing in these Terms excludes or limits any warranty, guarantee, consumer right, or liability that cannot legally be excluded or limited.
Products sold by FAMEVLY are subject to the applicable statutory guarantees and consumer protection laws.
17. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, FAMEVLY will not be liable for losses that are not reasonably foreseeable or that arise solely from circumstances outside our reasonable control.
However, nothing in these Terms excludes or limits liability for matters that cannot legally be excluded or limited, including liability arising from mandatory consumer protection rights, fraud, intentional misconduct, or other liability that applicable law does not permit us to exclude.
Nothing in these Terms affects your statutory rights as a consumer.
18. EVENTS OUTSIDE OUR REASONABLE CONTROL
We will not be responsible for delays or failures caused by circumstances outside our reasonable control, including natural disasters, severe weather, transportation disruptions, customs delays, strikes, governmental actions, infrastructure failures, or other extraordinary events.
Where such circumstances affect an order, we will make reasonable efforts to communicate with you and find an appropriate solution.
19. SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the remaining provisions will remain in effect.
20. ENTIRE AGREEMENT
These Terms, together with the policies and information expressly incorporated into them, constitute the agreement governing your use of the FAMEVLY website and your purchases from FAMEVLY, subject to any mandatory rights and protections applicable to consumers.
If any conflict exists between these Terms and mandatory consumer protection legislation, the mandatory legislation will prevail to the extent required by law.
21. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our services, products, legal requirements, or business practices.
The latest version will always be made available on this page.
Where required by law, we will provide appropriate notice of material changes.
Changes will not retroactively alter rights or obligations relating to orders already placed unless permitted or required by applicable law.
22. GOVERNING LAW AND CONSUMER RIGHTS
These Terms are governed by the laws applicable to FAMEVLY's place of establishment, subject to the mandatory consumer protection laws that apply to you.
If you are a consumer in the European Union or another jurisdiction that provides mandatory consumer protections, nothing in these Terms is intended to deprive you of those protections.
For consumers residing in the European Union, applicable rules concerning the law governing consumer contracts and jurisdiction will apply.
In particular, where mandatory consumer protection rules grant you rights that cannot be contractually excluded, those rights remain fully applicable.
23. CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
FAMEVLY
Email: hello.famevly@gmail.com